About ProtonShip
ProtonShip is a Canadian shipping platform for businesses. One account compares UniUni, Purolator, UPS and FedEx for parcels shipped within Canada, charges per label, and shows the carrier's own measurements, when it reports them, before any adjustment is charged. Canada Post is coming soon.
Why we built it
A small business shipping within Canada usually has two choices. Pay the counter price at each carrier, or sign up with a discount platform and hope the price you were quoted is the price you pay.
Sellers who take the second route describe the same problem again and again: an extra charge weeks after delivery, taken from the card on file, with no figures to check it against.
ProtonShip keeps the lower price and changes what happens after the label. You see the carrier’s measurements before an adjustment is charged, you have time to dispute it, and you file claims for lost parcels with us. We submit them to the carrier and follow them up.
How the prices work
Carriers charge less per parcel to shippers who send a lot of them. ProtonShip ships under rates set for a large combined volume, so a shop sending a few parcels a week gets a price closer to what a big shipper pays.
Your quote shows one price per service with fuel and the carrier’s surcharges already in it. Sales tax is added for the province you ship from. See pricing
What you can count on
The carrier's numbers before any extra charge
When a carrier re-measures a parcel, you see their weight and size next to yours and have 72 hours before we charge anything. You can dispute for 30 days after that.
How adjustments workClaims filed and followed up for you
The label is bought through our account, so a lost or damaged parcel is a claim you file with us. We submit it, follow it up and email you as it moves.
Coverage and claimsRefunds for labels you don't use
Void any label within 28 days, before the carrier scans it, and the full amount goes back to your card.
PricingA support team you can write to
Every message opens a ticket with a number, and the reply comes by email. Add photos or link a shipment so we have the details.
Contact us
Company details
- Company
- ProtonShip
- Based in
- Toronto, Ontario, Canada
- Ships
- Within Canada, to every province and territory
- Carriers
- UniUni, Purolator, UPS and FedEx, with Canada Post coming soon
- Prices
- Canadian dollars, before tax
- Card payments
- Processed by Stripe
- Support
- Contact form or tickets in your account
- Status
- Early access, opening soon
Get early access
Join the list and we'll email you when accounts open.