Shipping platforms in Canada compared

How Canadian shipping platforms price labels, pass on carrier adjustments and handle claims, compared from each company's own terms and pages.

Checked against each company’s own website on October 11, 2026

We run ProtonShip, one of the platforms on this page. Everything here about the others comes from their own websites and terms on the date shown, with links. If something has changed, tell us and we’ll correct it.

Short answer. Most Canadian platforms offer discounted courier labels with a free account. They differ most in what happens after the label: when a carrier re-measures a parcel, how and when you’re charged, whether you see the carrier’s figures first, and who handles a lost parcel. Some also do things ProtonShip doesn’t, such as US and international shipping, pallets, or drop-off branches.

What to check before you choose

Which carriers it offers for the routes you ship most
How you pay: card per label, a prepaid balance, or a monthly plan
What happens when a carrier bills an adjustment, and whether you see the figures and get time to dispute before the charge
Who files a claim for a lost or damaged parcel, and how
Whether you need US or international shipping, pallets, or a branch to drop parcels at

At a glance

Platform	What it is	How you pay	Carrier adjustments
ProtonShip	Discounted labels from four carriers in one account, for parcels shipped within Canada	Free account. You pay per label by card, with fuel and carrier surcharges in the quoted price and sales tax added by province. Unused labels can be voided within 28 days for a full refund.	Posted with the carrier's reason (and its figures next to yours, when it reports them) and emailed to you. Nothing is charged for 72 hours; a dispute holds the charge. You can dispute for 30 days after it's charged. None charged more than 90 days after the label was bought.
netParcel	A courier broker reselling discounted parcel and pallet rates, negotiated on volume pooled across its customers	Free account with no subscription and no monthly minimums. Labels and charges go to the card on file. A label cancelled the same day it was created, and not used, is fully refunded.	Its terms let it charge adjustments as billed by the carrier at any time after a parcel ships, including after delivery, automatically to the payment method on file, and call the carrier's measurements conclusive. A notice before the charge and a dispute window for adjustments aren't stated on its site.
Stallion Express	A prepaid-credit shipping platform for e-commerce sellers, with its own branches and drop-off points; parcels are consolidated and handed to partner carriers	Free account with no monthly fee or minimum volume. Labels are paid from prepaid credits topped up by card or PayPal; credits don't expire and aren't refunded as cash. Labels can be voided for credit within 21 days.	Adjustments typically appear 7 to 21 days after delivery and are deducted automatically from your credits, with a line in your transaction history. You can dispute one in your account within 45 days of the charge, with photos. A notice before the deduction isn't stated.
Chit Chats	A consolidator with its own branches: you buy Chit Chats postage, bring parcels to a branch or drop spot, and it hands them to partner carriers	Free account with no monthly fee. Postage is paid from prepaid credits, and unused credits are refunded on request. Drop spots and pickups can carry extra fees.	Postage adjustments from carriers are applied to your prepaid credits, with a notice in your account showing the amount and the reason. Its terms also allow direct card debits, including retroactively. A dispute window isn't stated on its site.
eShipper	A multi-carrier shipping platform with account managers, plus fulfilment, pallet, cross-border and customs services	Free to register. Labels are billed when created, by card, a prepaid wallet or weekly invoices on credit; credit applicants are asked to ship at least $500 a month. Unused labels can be cancelled within 14 days.	Adjustments are billed on your invoice or deducted from your wallet as they arise. You have 30 days from the invoice date to question charges, after which they're considered accurate and final. A notice before the charge isn't stated.
Freightcom	A multi-carrier broker for pallets and courier parcels on its own booking platform	No upfront or monthly fees, and no minimums. You pay for the shipments you book.	Carriers' extra charges are billed to your Freightcom account, and disputes go through its accounting team. Its terms refer to payment terms that aren't published, and no notice or dispute window is stated.
ClickShip	An e-commerce shipping app run by Freightcom Inc., with fulfilment tools	Free base account. Paid add-ons run from $9.99 to $99 a month, and a Premium plan costs $69 a month plus 5 cents a label.	The card is charged the difference once the carrier provides the data, and its terms say the carrier's dimensional weight will always apply. A notice before the charge and a dispute window aren't stated.
ShipTime	A multi-carrier shipping platform reselling rates from third-party carriers	Free account, and you pay for each label. No volume commitments.	The payment method on file is charged when the carrier bills an adjustment, and from October 15, 2026 a 15% administrative fee is added to applicable adjustments. Disputes must be requested within 60 days of the invoice.
Secureship	An online multi-carrier broker reselling group-rate discounts, with an option to use your own carrier accounts	Free discount account with no monthly fee. Using your own carrier accounts is free under 200 labels a month.	Underreported parcels are billed to your card, usually on an invoice two to three weeks later, against a $100 card hold taken at order. You have 45 days after billing to dispute, after which bills are deemed accepted.
Shopify Shipping	Labels bought inside the Shopify admin on Shopify's carrier accounts, as part of a Shopify plan	Needs a Shopify plan, from $49 a month on Basic. Label discounts run up to 45% to 53% by plan, billed on the Shopify invoice.	Adjustments go on your next Shopify bill after the carrier's scan, which can be days or weeks after purchase. Disputes must be raised about two weeks after the invoice, with photos.
ShipStation	Subscription shipping software for online sellers, with pre-negotiated carrier rates in Canada and over 400 store integrations	A monthly plan priced by how many shipments you send, after a 30-day free trial; the Shopify App Store bills it in US dollars. Postage and insurance are paid on top of the plan.	Adjustments on labels bought at ShipStation's rates are debited automatically from your ShipStation balance, which can go negative, plus an adjustment processing fee of 20% of the adjustment, capped per shipment. Its carrier documentation asks for disputes within 15 days of receipt for carriers other than FedEx. A notice before the charge isn't stated.
Shippo	Shipping software for online sellers, with its own discounted Canada Post account for parcels that ship from Canada	Starter is free for up to 30 labels a month. Pro is a monthly plan, billed in US dollars on the Shopify App Store, and Premier is priced by Shippo's sales team. Canada Post labels are billed on Shippo's invoices.	Shippo passes on any adjustment Canada Post charges it, on your invoices and transactions; most adjustments show up 30 to 60 days after a parcel ships. Shippo's support team handles disputes. A notice before the charge and a dispute window aren't stated.
Easyship	A shipping platform for online sellers with discounted rates from couriers worldwide, plus duty and tax tools for cross-border orders	A free plan for up to 50 shipments a month and monthly paid plans, billed in US dollars on the Shopify App Store. Its plans page says inclusions and pricing may vary by country.	Couriers' re-weighs and re-measures are charged to your Easyship account, within 90 days of the shipment's creation according to its help centre. To dispute one, you send photos of the box measured and on a scale, and Easyship raises it with the courier, without a guaranteed result. A notice before the charge isn't stated.

Each platform in brief

netParcel
netparcel.com
A courier broker reselling discounted parcel and pallet rates, negotiated on volume pooled across its customers
“netParcel may charge the Customer for all such adjustments, surcharges, and fees, as billed by the carrier, at any time after the shipment is tendered, including after the shipment has been delivered”netParcel Terms & Conditions, section 18.3(a)
Better fit for: Businesses that ship to the US or overseas, send pallets as well as parcels, want regional carriers such as Loomis or Canpar, or want real-time rates at Shopify checkout. Its public quote also shows prices without an account.
ProtonShip vs netParcel
Stallion Express
stallion.ca
A prepaid-credit shipping platform for e-commerce sellers, with its own branches and drop-off points; parcels are consolidated and handed to partner carriers
“When an adjustment is applied, it is deducted automatically from your wallet balance.”Stallion help centre, postage adjustments and fees
Better fit for: Online sellers who ship a lot to the US, sellers near a Stallion branch or drop-off point, Amazon FBA shippers, and anyone who wants same-day delivery around Toronto.
ProtonShip vs Stallion Express
Chit Chats
chitchats.com
A consolidator with its own branches: you buy Chit Chats postage, bring parcels to a branch or drop spot, and it hands them to partner carriers
“Chit Chats receives these charges directly from our partner carriers and the differences in postage are applied to your Chit Chats account.”Chit Chats help centre, what is a postage adjustment?
Better fit for: Sellers near a Chit Chats branch shipping light, lower-value parcels, especially to the US and overseas, and anyone who needs Canada Post's reach to PO boxes through Canada Tracked.
ProtonShip vs Chit Chats
eShipper
eshipper.com
A multi-carrier shipping platform with account managers, plus fulfilment, pallet, cross-border and customs services
“You have thirty (30) days from the invoice date to raise any questions or concerns regarding the charges listed. After this period, all charges will be considered accurate and final.”eShipper terms of service, Billing
Better fit for: Businesses that want a named account manager and one provider for parcels, pallets, cross-border shipping and fulfilment, or that want to ship on credit terms.
ProtonShip vs eShipper
Freightcom
freightcom.com
A multi-carrier broker for pallets and courier parcels on its own booking platform
“Any shipments booked with Freightcom must be billed to the shipper's Freightcom account, including any additional fees and accessorials.”Freightcom help centre, billing and invoicing
Better fit for: Businesses shipping pallets as well as parcels from one account, and buyers who want credit or net terms.
ClickShip
clickship.com
An e-commerce shipping app run by Freightcom Inc., with fulfilment tools
“ClickShip and/or Freightcom are not liable for any re-weighs, re-dim, or additional accessorial charges billed by the third party mail or courier service provider.”ClickShip terms of payment
Better fit for: Multichannel sellers who want one app for parcels and pallets, with fulfilment tools such as shipping rules and multi-box shipments.
ShipTime
shiptime.com
A multi-carrier shipping platform reselling rates from third-party carriers
“ShipTime will apply a 15% administrative fee to applicable carrier adjustments.”ShipTime legal and privacy policy, adjustments
Better fit for: Shippers who want bilingual phone support, and Costco or CFIB members using member pricing.
Secureship
secureship.ca
An online multi-carrier broker reselling group-rate discounts, with an option to use your own carrier accounts
“In the event that shipping costs of your package increase due to underreported package size or weight, Secureship shall bill your credit card for this increased cost, and you hereby authorize Secureship to do so.”Secureship terms, section 5
Better fit for: Comparing prices before signing up, low-volume shippers, and businesses with their own carrier contracts.
Shopify Shipping
shopify.com
Labels bought inside the Shopify admin on Shopify's carrier accounts, as part of a Shopify plan
“Labels may be audited by the applicable Third-Party Shipping Provider for weight, dimensions, mail class, package type and zip or postal code.”Shopify shipping terms, section D.6
Better fit for: Shopify merchants who want labels inside Shopify on their Shopify bill.
ShipStation
shipstation.com
Subscription shipping software for online sellers, with pre-negotiated carrier rates in Canada and over 400 store integrations
“ShipStation will automatically debit the difference between the original label price paid at the time of label creation and the price of the final label from your ShipStation Balance once the carrier has sent us the corrected label fee.”ShipStation help centre, ShipStation Carrier Adjustments
Better fit for: Sellers on several stores and marketplaces who want one app with automation rules, more carriers including Canpar, DHL Express and GlobalPost, and US and international shipping, and who ship enough to justify a monthly plan.
ProtonShip vs ShipStation
Shippo
goshippo.com
Shipping software for online sellers, with its own discounted Canada Post account for parcels that ship from Canada
“We pass along any adjustments Canada Post charges us.”Shippo help centre, Shippo's Canada Post carrier account
Better fit for: Sellers who ship mostly by Canada Post, including to the US and overseas, who want a free plan for low volumes or an API, or who already have carrier accounts of their own to connect.
ProtonShip vs Shippo
Easyship
easyship.com
A shipping platform for online sellers with discounted rates from couriers worldwide, plus duty and tax tools for cross-border orders
“Any discrepancy found in the weight or dimensions declared on Easyship will be charged by the courier at a premium.”Easyship help centre, Shipping Charge Adjustment: Weight & Size
Better fit for: Sellers who ship overseas and to the US as well as within Canada and want duties and taxes handled in the same app, or who want many international couriers alongside FedEx and UPS.
ProtonShip vs Easyship

Also compared

Tools Canadians ask about that work differently here, and a carrier’s own savings program.

Where ProtonShip fits

ProtonShip is for Canadian businesses shipping parcels within Canada who want one account for four carriers and a clear view of every charge. You pay per label by card, and when a carrier re-measures a parcel you see its figures and have 72 hours before anything is charged.

It isn’t the right fit if you ship to the United States or overseas, send pallets, or want to drop parcels at a branch: the platforms above that do those things will serve you better.

Sources, checked October 11, 2026

See every adjustment before it's charged

Four carriers in one account, paid per label, within Canada.

Get early access See pricing

What to check before you choose

At a glance

Each platform in brief

netParcel

Stallion Express

Chit Chats

eShipper

Freightcom

ClickShip

ShipTime

Secureship

Shopify Shipping

ShipStation

Shippo

Easyship

Also compared

Where ProtonShip fits

See every adjustment before it's charged