ProtonShip vs netParcel
Checked against netparcel.com on
Short answer. netParcel offers more carriers than ProtonShip, along with pallets and US and international shipping, and its public quote shows a price before you sign up. ProtonShip ships parcels within Canada only. The clearest difference is carrier adjustments: netParcel's terms let it charge them at any time after a parcel ships and treat the carrier's measurements as conclusive, while ProtonShip shows you the carrier's figures and waits before charging.
Side by side
| Topic | ProtonShip | netParcel |
|---|---|---|
| What it is | Labels from four carriers in one account, for parcels within Canada | A courier broker reselling discounted parcel and pallet rates, negotiated on volume pooled across its customers |
| Carriers for parcels within Canada | UniUni, Purolator, UPS and FedEx, with Canada Post coming soon | Lists Canada Post, UPS, FedEx, Purolator, DHL, Loomis Express, Canpar, ICS and GLS, and added UniUni for domestic parcels up to 10 lb on October 8, 2026 |
| How you pay | Free account, paid per label by card. Unused labels can be voided within 28 days. How pricing works | Free account with no subscription and no monthly minimums. Labels and charges go to the card on file. A label cancelled the same day it was created, and not used, is fully refunded. |
| Carrier adjustments | Posted with the carrier’s reason, and its figures when it reports them. Nothing is charged for 72 hours. How adjustments work | Its terms let it charge adjustments as billed by the carrier at any time after a parcel ships, including after delivery, automatically to the payment method on file, and call the carrier's measurements conclusive. A notice before the charge and a dispute window for adjustments aren't stated on its site. |
| Coverage and claims | Basic coverage on every label. You file claims with us. Coverage and claims | netParcel doesn't offer insurance of its own. Carrier coverage bought through it is paid out once netParcel is reimbursed by the carrier, and its terms leave the decision to pursue a claim to netParcel. |
| Support | Support tickets from your account, answered by email | Email and phone, including a toll-free line. Support hours aren't stated on its site. |
| Also offers | Shopify orders and bulk uploads (CSV or Excel), within Canada only | Store integrations including Shopify, eBay, Etsy, WooCommerce and Amazon, ShipStation, real-time checkout rates, pallets with over 40 LTL carriers, US and international shipping, return labels and free pickups. |
| Reviews | ProtonShip is new and has no public reviews yet. | Trustpilot 1.8 from 42 reviews. Shopify App Store 4.9 from 178 reviews. |
How each handles carrier adjustments
When a carrier re-measures a parcel or corrects an address, it bills more. The platform that sold the label decides how that reaches you.
“netParcel may charge the Customer for all such adjustments, surcharges, and fees, as billed by the carrier, at any time after the shipment is tendered, including after the shipment has been delivered”netParcel Terms & Conditions, section 18.3(a)
netParcel: Its terms let it charge adjustments as billed by the carrier at any time after a parcel ships, including after delivery, automatically to the payment method on file, and call the carrier's measurements conclusive. A notice before the charge and a dispute window for adjustments aren't stated on its site.
ProtonShip: the adjustment is posted with the carrier’s reason, and its figures next to yours when it reports them, and nothing is charged for 72 hours; a dispute holds the charge. How adjustments work, and why we show the carrier’s numbers first.
Who netParcel suits better
Businesses that ship to the US or overseas, send pallets as well as parcels, want regional carriers such as Loomis or Canpar, or want real-time rates at Shopify checkout. Its public quote also shows prices without an account.
Who ProtonShip suits
Businesses shipping parcels within Canada who want four carriers in one account, paid per label by card. ProtonShip doesn’t ship to the United States or overseas, carry pallets, or run drop-off branches. The detail is on pricing, carrier adjustments and coverage and claims.
Switching from netParcel
To move your parcels within Canada from netParcel, bring three things: the addresses you ship to, the sizes of the boxes you use and your ship-from address. Save the ship-from address and the boxes in ProtonShip first. A Shopify store connects directly; orders from other channels go into a spreadsheet.
netParcel also carries pallets and parcels to the US and overseas, which ProtonShip doesn't, so those can stay with netParcel while your parcels within Canada move.
ProtonShip’s bulk upload takes a CSV or Excel (.xlsx) file of up to 500 parcels. The first row needs the template’s column names, with to_name, to_street1, to_city, to_province, to_postal_code and weight_lb required, and columns it doesn’t use are ignored. A box column can name a saved box, and a from_address column a saved ship-from address, row by row. How bulk labels work
Try ProtonShip on your next parcel
A free account with four carriers, paid per label.