Easyship in Canada vs ProtonShip
Checked against easyship.com on
Short answer. Easyship is a shipping platform with discounted rates from couriers around the world, duty and tax tools for cross-border orders, and a free plan for up to 50 shipments a month; for Canadian merchants it describes discounted UPS, FedEx and Canada Post rates. ProtonShip is a free account for parcels within Canada with four carriers. Easyship passes courier adjustments to your account up to 90 days after a shipment is created; ProtonShip shows you the carrier's figures and waits before charging.
Side by side
| Topic | ProtonShip | Easyship |
|---|---|---|
| What it is | Labels from four carriers in one account, for parcels within Canada | A shipping platform for online sellers with discounted rates from couriers worldwide, plus duty and tax tools for cross-border orders |
| Carriers for parcels within Canada | UniUni, Purolator, UPS and FedEx, with Canada Post coming soon | Its posts for Canadian merchants describe discounted UPS rates (Standard, Express Saver and Expedited) and FedEx rates (Ground, 2Day and overnight services) within Canada without your own carrier account, and it says it offers discounted Canada Post rates year-round. The couriers you see depend on your addresses. |
| How you pay | Free account, paid per label by card. Unused labels can be voided within 28 days. How pricing works | A free plan for up to 50 shipments a month and monthly paid plans, billed in US dollars on the Shopify App Store. Its plans page says inclusions and pricing may vary by country. |
| Carrier adjustments | Posted with the carrier’s reason, and its figures when it reports them. Nothing is charged for 72 hours. How adjustments work | Couriers' re-weighs and re-measures are charged to your Easyship account, within 90 days of the shipment's creation according to its help centre. To dispute one, you send photos of the box measured and on a scale, and Easyship raises it with the courier, without a guaranteed result. A notice before the charge isn't stated. |
| Coverage and claims | Basic coverage on every label. You file claims with us. Coverage and claims | Optional shipping insurance from Easyship. |
| Support | Support tickets from your account, answered by email | Live chat from the Plus plan, phone support around the clock from Premier, and a customer success manager on Enterprise. |
| Also offers | Shopify orders and bulk uploads (CSV or Excel), within Canada only | International shipping with duty and tax tools, store integrations including Shopify, tools for developers, and linking your own courier accounts on paid plans. |
| Reviews | ProtonShip is new and has no public reviews yet. | Trustpilot 1.6 from 709 reviews. Shopify App Store 4.2 from 409 reviews. |
How each handles carrier adjustments
When a carrier re-measures a parcel or corrects an address, it bills more. The platform that sold the label decides how that reaches you.
“Any discrepancy found in the weight or dimensions declared on Easyship will be charged by the courier at a premium.”Easyship help centre, Shipping Charge Adjustment: Weight & Size
Easyship: Couriers' re-weighs and re-measures are charged to your Easyship account, within 90 days of the shipment's creation according to its help centre. To dispute one, you send photos of the box measured and on a scale, and Easyship raises it with the courier, without a guaranteed result. A notice before the charge isn't stated.
ProtonShip: the adjustment is posted with the carrier’s reason, and its figures next to yours when it reports them, and nothing is charged for 72 hours; a dispute holds the charge. How adjustments work, and why we show the carrier’s numbers first.
Who Easyship suits better
Sellers who ship overseas and to the US as well as within Canada and want duties and taxes handled in the same app, or who want many international couriers alongside FedEx and UPS.
Who ProtonShip suits
Businesses shipping parcels within Canada who want four carriers in one account, paid per label by card. ProtonShip doesn’t ship to the United States or overseas, carry pallets, or run drop-off branches. The detail is on pricing, carrier adjustments and coverage and claims.
Switching from Easyship
Easyship exports shipments to a CSV file: under Shipments, Label Purchased, choose Bulk Actions and Export Shipments, and with no shipments ticked it exports your whole history. Its help centre doesn't list the columns, so match them to our template before uploading.
Easyship's address book offers receivers you've shipped to before while you fill in a new one, so the shipment export is the place to collect your addresses. Boxes saved in Easyship's settings can be saved again as boxes in ProtonShip. International parcels, with their duties and taxes, stay with Easyship.
ProtonShip’s bulk upload takes a CSV or Excel (.xlsx) file of up to 500 parcels. The first row needs the template’s column names, with to_name, to_street1, to_city, to_province, to_postal_code and weight_lb required, and columns it doesn’t use are ignored. A box column can name a saved box, and a from_address column a saved ship-from address, row by row. How bulk labels work
From Easyship’s own help pages, checked October 17, 2026: Easyship help centre: how to export shipments, Easyship help centre: address book, Easyship help centre: saving shipping boxes.
Sources, checked October 11, 2026
Try ProtonShip on your next parcel
A free account with four carriers, paid per label.