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Alternatives to Canada Post for parcels

The parcel carriers besides Canada Post: Purolator, UPS, FedEx and UniUni compared on PO boxes, rural reach, weekends, size limits and claim deadlines.

Updated

Short answer. For parcels within Canada, the alternatives to Canada Post are Purolator, UPS and FedEx, which deliver across the country, and UniUni, which delivers light parcels to homes in most cities. None of them delivers to PO boxes or general delivery, so those addresses still need Canada Post.

The parcel carriers besides Canada Post

  • Purolator, good for business deliveries, rural addresses and next-morning delivery by a set time. Drop-off: More than 3,000 shipping centres, agents, kiosks and lockers, plus pickups.
  • UPS, good for next-morning delivery by a set time, and parcels up to 150 lb. Drop-off: The UPS Store, UPS Access Points and customer centres, plus pickups.
  • FedEx, good for two-day and next-day delivery by a set time, and Saturday ground delivery to homes. Drop-off: FedEx Ship Centres, Staples and other authorized locations, and drop boxes.
  • UniUni, good for light parcels, 10 lb or less, going to homes in cities. Drop-off: UniUni Stores and partner Points in Ontario, Quebec, British Columbia and Alberta.

Moving from Canada Post changes more than the label. The sections below cover what differs: PO boxes and rural addresses, weekends, size and dimensional weight, and claim deadlines.

PO boxes, rural addresses and the territories

CarrierPO boxesRural addressesTerritories
Canada PostDelivers to PO boxes and general deliveryEvery address in Canada, it says, rural mailboxes includedServed, with northern and remote points taking 5 to 14 business days
PurolatorDoesn't deliver to PO boxesEvery Canadian postal code, it says; guarantees stop at remote pointsServed by ground and express
UPSCan't deliver to a PO boxRural routes accepted with the receiver's full name and phone numberExpress and Express Saver only
FedExDoesn't deliver to the box; FedEx Express holds the parcel at a FedEx locationRural routes accepted with the receiver's area code and phone numberGround and 2Day reach all three; Ground stops at 70 lb there
UniUniStreet addresses only, never PO boxes or post officesNot published; some parcels go to Canada Post for the last legNot covered yet, by UniUni's own map
From each carrier's own terms and guides, as on our carrier comparison pages.

PO boxes are the one thing no courier replaces. If some of your customers only have a PO box, general delivery or a Canada Post FlexDelivery address, keep Canada Post for those orders. Shipping to a PO box explains what each courier does with one.

Rural addresses are closer. UPS and FedEx deliver to rural route addresses when the recipient’s phone number is on the label, and Purolator says it reaches every Canadian postal code.

Weekend delivery

  • Canada Post: Monday to Friday. Weekend delivery is starting in parts of Toronto, Ottawa and Montreal, on a day Canada Post picks.
  • Purolator: Saturday Service on Express for Friday pickups, and no standard Sunday delivery.
  • UPS: UPS Standard delivers to homes on Saturdays in major metro areas, and Express can add Saturday delivery; no Sundays.
  • FedEx: FedEx Ground delivers to homes on Saturdays in big cities in six provinces; no Sundays.
  • UniUni: Advertises seven-day service in major cities on its French services page, with no published schedule.

Our weekend delivery guide has the detail, and who’s open today shows each carrier province by province, holidays included.

Size, weight and dimensional weight

CarrierHeaviest parcelLongest sideLength + girthDimensional weight
Canada Post66 lb78 in118 inL × W × H ÷ 166 Regular Parcel · ÷ 139 others
Purolator70 lb108 in Ground · 96 in Express165 in Ground · 144 in ExpressL × W × H ÷ 139 Ground · ÷ 115 Express
UPS150 lb108 in165 inL × W × H ÷ 139 Standard · ÷ 115 Express
FedEx150 lb108 in165 in Ground · 130 in ExpressL × W × H ÷ 139
UniUniNot publishedNot publishedNot publishedNot published
From each carrier's published limits for parcels within Canada, the same rules as our dimensional weight calculator. Inches and pounds.

Canada Post stops at 66 lb, while UPS and FedEx take up to 150 lb. Bulky, light boxes are where the switch shows on the bill: Canada Post Regular Parcel divides a box’s volume by 166, and the couriers by 139 and 115, so when the size sets the billed weight, the same box bills heavier with a courier. UniUni doesn’t publish its limits or divisor. Try your box in the dimensional weight calculator, or see how to measure a package.

Claim deadlines

CarrierDeadlineWho filesGuide
Canada Post90 days after shipping, for loss or damageThe sender only, and refunds go to the account that paidLost or damaged parcel
PurolatorLoss: 9 months after shipping. Damage: 60 days, or 21 if found after deliveryOnly the party that pays Purolator for the shipmentPurolator claim
UPS60 days after delivery for loss or damage, or after pickup if never deliveredAnyone can open one; UPS pays the account holderUPS claim
FedExDamage: 21 days after delivery. Loss: 9 months after shippingSender, recipient or a third party can file; FedEx pays the senderFedEx claim
UniUni15 days, for sellers on UniUni's own platformThe seller; recipients go to the sellerUniUni delivery
From each carrier's own claim rules, as on our claim guides.

Damage usually has a shorter window than loss, and the couriers’ damage windows are shorter than Canada Post’s, so note the deadline when you switch.

During a Canada Post strike

Searches for an alternative jump whenever Canada Post’s service stops. Our Canada Post strike guide has the current status, what past strikes did to parcels and how to be ready for the next one.

When Canada Post is still the right choice

  • PO boxes, general delivery and FlexDelivery addresses, which only Canada Post delivers.
  • Rural mailboxes and remote communities. Canada Post says it delivers to every address in Canada.
  • Light, bulky boxes on Regular Parcel, which bills by size at 166 rather than the couriers’ 139.
  • Weekend delivery in its areas around Toronto, Ottawa and Montréal.

You can use both: Canada Post for the addresses only it reaches, and a courier for business deliveries, heavier parcels and delivery by a set time.

Several carriers in one account

Opening an account with each courier means separate sign-ups, invoices and claim processes. ProtonShip puts UniUni, Purolator, UPS and FedEx in one account. Canada Post is coming soon. A quote compares the services that fit your parcel and route, and you pay per label, so moving a shipment to another carrier doesn’t mean opening another account.

Comparing shipping platforms rather than carriers? See shipping platforms in Canada compared.

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One account compares UniUni, Purolator, UPS and FedEx for every parcel.

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Questions about Canada Post alternatives

What is the best alternative to Canada Post?

It depends on the parcel. Purolator is good for business deliveries, rural addresses and next-morning delivery by a set time. UPS is good for next-morning delivery by a set time, and parcels up to 150 lb. FedEx is good for two-day and next-day delivery by a set time, and Saturday ground delivery to homes. UniUni is good for light parcels, 10 lb or less, going to homes in cities. For a PO box, no courier is an alternative.

Is there an alternative to Canada Post for PO boxes?

Not for delivery to the box. UPS, Purolator and UniUni need a street address, and FedEx Express holds a parcel addressed to a PO box at a FedEx location for the recipient to collect, in the areas where it accepts them.

Which courier delivers to rural addresses in Canada?

UPS and FedEx accept rural route addresses when the recipient's phone number is on the label. Purolator says it delivers to every Canadian postal code. Canada Post says it reaches every address in Canada, rural mailboxes included.

Can I ship parcels during a Canada Post strike?

Yes, with a courier. In past strikes the couriers took on Canada Post's volume and got busier, so it helps to have one set up before a strike starts. Parcels to PO boxes wait until Canada Post is back.

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One account compares UniUni, Purolator, UPS and FedEx for every parcel.